Karla L. Miller

Karla L. Miller offers weekly advice on workplace dramas and traumas. You can send her questions at karla.miller@washpost.com.
Latest from Karla L. Miller

Work Advice: Is MAGA-like swag funny, or a PR disaster?

Our conservative CEO thinks clients at a trade show will find our Trump-alluding swag funny. I’m not so sure.

October 10, 2024
A vendor holds two “Make America Great Again” hats.

Work Advice: How honest should a reference be for a laid-off employee?

Objectively ranking co-workers makes sense when they’re all vying for the same prize. But for one candidate seeking your endorsement, a little subjective hype may be in order.

October 3, 2024
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Work Advice: She pushed for a bigger role. Now she pushes people around.

Department head who petitioned for a full-time position doesn’t seem to be fitting in to the company’s cooperative culture. How do you gauge performance based on vibes?

September 26, 2024

Work Advice: How to tell a retirement-age colleague she’s making mistakes

Co-workers stress over having to monitor and “snitch” on an older worker’s increasingly frequent, high-stakes mistakes.

September 19, 2024

Work Advice: How to deal with the post-Labor Day blues

More workers are coming back into the office, but what’s behind those numbers?

September 12, 2024

Work Advice: Office ‘conversation hogs’ talk back

In response to a recent column on overtalkers at work, readers offer observations and solutions from their own workplaces.

September 5, 2024

Work Advice: How to handle a coworker who hijacks conversations

How can you speak honestly about an interrupter’s irritating habit without being hurtful?

August 29, 2024

Work Advice: Defending your performance without being ‘defensive’

My bosses say I do good work, but they keep focusing on my old issues and then telling me I’m emotional and defensive when I try to explain.

August 22, 2024
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Work Advice: Can I opt out of discussing religious podcasts at work?

A reader wants to opt out of a boss’s discussions of religious podcasts on leadership.

August 15, 2024

Work Advice: How can I persuade my boss to keep my friend on staff?

My unpredictable boss wants to acquire property where my friend is the live-in caretaker. How can I advocate for my friend so she doesn’t lose her job and home?

August 8, 2024